NiNiSunday Ice cream parlour services

With the improvement of people's living standards, ice cream has become one of the indispensable desserts in daily life. In order to meet consumers' needs for quality, taste, service, and other aspects, the following service plan is formulated with the aim of providing consumers with high-quality, efficient, and thoughtful services, enhancing customer satisfaction, and establishing a good brand image.
1. Customer centered, focusing on customer needs, and providing personalized services.
2. Integrity management ensures service quality, allowing customers to buy with confidence and eat happily.
3. Timely respond to customer feedback, solve customer problems, and improve customer satisfaction.
4. Optimize service processes, improve service efficiency, and create an efficient and convenient service system.
Service scope
(1) Product after-sales service: Provide return and exchange, repair, maintenance and other services for ice cream products.
(2) After sales service for consumer experience: providing solutions to problems encountered by consumers during the purchase, consumption, and experience process.
(3) Customer satisfaction survey: Conduct regular customer satisfaction surveys to understand customer needs and improve service quality.